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General conditions

Deliveries and equipment

• Most beverages are delivered at room temperature. We recommend to rent a refrigerator additionally to the service contracted.
• Arts Catering does not provide storage services during the Congress. It is the responsibility of the exhibitor to provide space to store the equipment and products rented.
• The exhibitor will be responsible for any loss or damage occurring during the event.
• Arts Catering will hold a deposit of 1,000 Euros per coffee machine. This amount will be refunded on the return of the coffee machine. 

Orders

• Deadline for first orders is 14th of February 2022
• Orders must specify accurately the delivery time, booth/stand.
• The contact person specified on the order must be present by the delivery time.
• To place an order, please visit our website: www.artscateringmwc.com or contact us at mar.ors@ritzcarlton.com.
• Purchased orders are not refundable.
• Order and modifications must be made 5 days prior to the opening of the congress.
• Any service request, cancellation or modification must be confirmed in written by Arts Catering. If you do not receive confirmation from Arts Catering, the request will not be considered confirmed.
• Minimum order of 50 €

Payment methods and taxes

• Full payment is required prior to February 18th, 2022.
• 10% VAT is included in food and beverage services and 21% VAT is included in liquors and spirits.
• 21% VAT is included in equipment rental and staffing services.