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Privacy policy

Personal data processing and sending commercial communications by electronic means complies with Act 15/1999 of 13 December on Personal Data Protection and Act 34/2002 of 11 July on Services in the Information and E-Commerce Society respectively, in accordance with the following conditions:

 1.1. Personal data processing

Users browse our website anonymously, except registered users when accessing the exclusive customer area by identifying themselves as such using their user name and password.

Data provided voluntarily by users will be included in a database belonging to Luxury Hotels International of Spain, S.L.U., S.L.U and processed by Luxury Hotels International of Spain, S.L.U. This database is duly registered in the Spanish Agency for Data Protection's General Register (Registro General de la Agencia Española de Protección de Datos), and exists to manage orders and attend to any questions we are asked. We can also provide you with information about Arts Catering services and promotions from the Hotel Arts Barcelona or its partners or contributors, unless you express your desire to the contrary.

The Company informs and expressly guarantees users that their personal information will not be transferred to third parties without their authorization. If any transfer of personal data is required, express informed unambiguous consent will be requested from the rights holders.

1.2. Automatic collection of other data ("cookies") 

This website uses cookies for the exclusive purpose of allowing the user to communicate with the network. Cookies will not be used to collect personal information under any circumstances. Please note that you do not need to authorise cookies to be able to use this website, so you can configure your browser to inform you when cookies are received and to block their installation on your system. Consult your browser instructions and manuals for further information.

When users access the section exclusively available to customers, identifying themselves with their username and password, this website uses a technical cookie to identify your session while you are contracting the products and services selected. This cookie is automatically deleted on closing your session and does not collect personal information under any circumstances.

1.3. Data security

The Company commits to fulfilling its confidentiality obligations for personal information obtained and to process this data according to the confidentiality requirements. Adequate policies and security measures are adopted to avoid any modification, loss, unauthorised processing or access, in accordance with the terms of Article 9 of the Data Protection Act and chapter VIII of implementation regulation RD 1720/2007, of 21 December. 

1.4. Exercising your Rights

You can exercise your right to access, rectify, cancel or oppose data collected via this website and revoke your consent to processing this data. To do so, send us a signed written request including your full name, registered and correspondence addresses and a photocopy of your National Identity Document or Passport. Please submit this request by post or e-mail to the following address:

Arts Catering
Marina 19-21
08005 - Barcelona (España)
T +34 932211000 - 935141300
F +34 932211070

rc.bcnrz.promotions@ritzcarlton.com